Shalom Boutique Policies

SHIPPING POLICY

We process and ship all orders with care and love from our boutique.

• Orders are processed within 2–4 business days

• During new drops, sales, or holidays, processing may take 3–7 business days

• Once your order ships, you will receive a tracking number by email

• Shipping times are estimated by the carrier and are not guaranteed

Please note: Once packages are handed to the shipping carrier (USPS/UPS), we are no longer in control of delays, lost packages, or transit issues. For delivery problems, please contact the carrier directly using your tracking number.

Double-check your shipping address at checkout — we are not responsible for orders shipped to incorrect addresses provided by the customer.

Exchange Request

send an email to request an exchange or store credit. Requests must be submitted within 7 days of delivery.

Please email us at shalomboutique93@gmail.com with:

• Order number

• Item(s) you want to exchange

• Reason for exchange

To qualify for an exchange:

• You must request the exchange within 7 days of delivery

• Items must be unworn, unwashed, and unaltered

• All original tags must be attached

• Items must be free of makeup, deodorant, perfume, or stains

In Store Pick-up

We are located in Waukegan, IL. If you would to pick in store, when placing your order click shipping after it will give you the option to pick up in store. Send email to shalomboutique93@gmail.com with name and order number to set up a pick-up time.